Avion has expanded its airline related activities and offers an airport assistance baggage reconciliation service for passengers arriving in Italy.

Recognition of the reliability of our airport activities has allowed Avion to launch, in synergy with airline companies, a service dedicated to reconciling hold baggage with passengers arriving on national soil.

Since 2012, we have been operating directly at major Italian airports with our AQ Business Unit, an agile division capable of responding efficiently and flexibly to both ordinary and urgent baggage reclaim needs. The service represents a convenient B2C and B2B solution not only for trade fairs, events, conferences, but also for hotels and tourist accommodation facilities that want to improve the experience of their guests’ stay in Italy.

We have our own light means of transport, capable of making up to 4 daily pick-ups at 18 Italian airports. Our multilingual staff carry out this service in collaboration with 40+ Airlines, including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, British Airways, Iberia, Etihad, Turkish Airlines, Singapore Airlines, Air France, KLM, Wizz Air, Air China, Air India and Air Dolomiti.

The appreciation met for the professionalism of the baggage reconciliation service has led to the extension of the service to maritime transport, supporting cruise lines that offer their customers a “door-to-cabin” service.

We have also recently guaranteed the baggage reconciliation service to private and independent travellers wanting to dedicate themselves to organizing their cruise without the weight (and the thought) of their baggage.

Our team dedicated to airport processes also provides consultancy for airlines and baggage and lost & found property offices with certified airport systems (WorldTracer®).